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Luxury Marketing in 2025 – Facets of a Luxury Brand
By 2023.06.14.

Luxury. The very word evokes images of exclusivity, desirability, and an uplifted lifestyle accessible only to a privileged few. It’s not just about the material value of the products themselves, but the aura of prestige they command, the narratives they communicate, and the psychological satisfaction they offer. 

The luxury market is a unique world in itself, where standard marketing principles undergo a paradigm shift. Here, it’s not merely about meeting consumer needs or staying competitive. It’s about crafting an appealing brand story, curating aspirational experiences, and maintaining a fine balance between accessibility and exclusivity.

Geneva Cartier store jewelry

Geneva Cartier Store

Navigating the fascinating world of luxury marketing, I will uncover the seven key facets of a luxury brand, each contributing to the grand spectacle that is luxury marketing. By understanding luxury consumer behavior and its distinct personas, I’ll reveal how these strategies in marketing for luxury products tap into the motivations and aspirations of each group. 

Facets of a Luxury Brand

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The Emblematic Label

In the dimension of luxury, the logo takes on an almost talismanic significance. It is more than a brand identifier – it is a status symbol, a narrative emblem, a story woven into the fabric of the brand’s identity.

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The Brand vs. Product

A compelling saga of the luxury universe is the enduring dance between the brand and its products. Which one has more influence? The answer to this question can change, as both elements are key to the brand’s charm.

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Brand History

The past is not just a chronological backstory for luxury brands – it is a vault of narratives that can be fashioned into the brand’s DNA, giving it an air of timelessness and continuity.

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The Luxury of Time

The dimension of time is a key element in the luxury narrative. It’s seen in the carefully slow process of creating luxury items, the deliberately timed launches, and the unhurried consumption experience that is a luxury in itself.

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Cultivating Rarity

In a world of mass production and instant gratification, luxury brands uphold the virtue of rarity. This aspect is meticulously crafted via limited production, selective distribution, and a tightly controlled advertising narrative.

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The Allure of Exclusivity

Exclusivity is the lifeblood of luxury, giving consumers a sense of privileged access. It’s about crafting a brand narrative that is beautifully out of reach, thereby increasing its desirability.

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Art and Luxury

The artistic element serves as a crucial facet of luxury brands, setting them apart from the commonplace. Collaborations with artists, adoption of artistic motifs, and a general alignment with creative expressions serve to fortify a brand’s luxury status.

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Luxury Consumer Behaviour

Understanding luxury consumer behavior is crucial to luxury brands or marketers who are working for these companies. Unlike the conventional purchase process (Think-Feel-Do), luxury purchases often follow a Feel-Do-Think trajectory, guided by hedonic, emotional needs. The motivations for purchasing luxury goods extend beyond functionality to include elements of passion, self-esteem, hedonism, and status signaling.

To fully comprehend the luxury consumer behavior, it is essential to understand the different personas involved, each of whom interacts with luxury brands in a unique manner.

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The Patrician

Patricians represent the classic luxury consumers. They possess wealth but do not feel the need to publicly display their high status. They lean towards luxury brands like Hermès or CHANEL that are subtly branded, preferring quality and craftsmanship over visible logos. Patricians understand and appreciate the intrinsic value of luxury items beyond their status symbols.

The Parvenu

Parvenus are the new rich of the luxury world. They have wealth and are eager to display their high status. Parvenus tend to prefer luxury items like Versace and BALENCIAGA with prominent logos and other observable signals of brand identity.

They aim to showcase their wealth not only to their peers but also to the Patricians, who represent the traditional elite of the luxury landscape.

The Proletarian

This is the group of consumers who lack both wealth and the desire to signal high status. While they may admire luxury brands, their engagement is limited due to financial constraints and low status needs. Their interactions with luxury brands are usually confined to low-cost items, possibly logo-heavy products that offer an affordable taste of luxury.

They may window-shop at places like Coach or Michael Kors, attracted by the taste of luxury these accessible brands provide.

The Poseur

Poseurs, on the other hand, aspire to high status and wealth. They might not have the financial resources to constantly purchase luxury goods, but when they do, they choose items that mimic those preferred by the high-status, wealthy Parvenus. They gravitate towards logo-heavy items like Gucci or Louis Vuitton that broadcast the brand and the supposed wealth associated with it.

Typically, they are the ones who resort to buying counterfeit pieces simply to exhibit status by any means possible.

By acknowledging these distinct personas, luxury brands can harness the power of branding to fine-tune their strategies, catering to each group’s unique desires and motivations. Whether it’s crafting exclusive, logo-emblazoned pieces for the Parvenus or offering subtly branded, high-quality items for the Patricians, understanding these consumer personas allows brands to skilfully choreograph the dance of desirability.

Strategies of Luxury Marketing

Understanding the diverse consumer personas in the luxury market allows brands to tailor strategies that resonate with their unique desires, thereby creating narratives and experiences that reinforce the brand’s attractiveness in luxury marketing.

The Heritage Strategy

The Heritage Strategy leans heavily on a brand’s history and tradition, creating a narrative that conveys a sense of timelessness, authenticity, and deep-rooted quality. This strategy is particularly appealing to the Patrician consumer persona – those who value the inherent worth of luxury items and the legacy of the brands they patronize.

Jaeger-LeCoultre, the renowned Swiss watchmaker, has masterfully implemented this strategy. Each Jaeger-LeCoultre timepiece isn’t just a product, but a testimony to centuries of watchmaking tradition and innovation. Jaeger-LeCoultre infuses its products with narratives of exploration, achievement, and groundbreaking innovation, which deeply resonate with Patricians who identify with these narratives of accomplishment and excellence.

My Personal Story

When I was participating in a luxury brand management program in Switzerland, the Client Experience Director from this prominent watchmaker, Jaeger-LeCoultre shared valuable insights about their marketing strategies. One of the most captivating lessons revolved around their storytelling approach. They go beyond mere storytelling – they make people live these stories.

They employ an innovative omnichannel marketing strategy. In addition to the essential channels like Meta, Google, Pinterest, and email marketing, they’ve raised their offline presence to a whole new level. And how have they accomplished this? Not just by having watch boutiques and showrooms, but by introducing cafés, popup stores, watchmaker workshops, and other imaginative environmental (ambient marketing) solutions around the world.

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The Reverso Café from Jaeger-LeCoultre

This ‘storyliving’ strategy is also embraced by other luxury brands. Consider the Bulgari Hotel, Dior’s popup stores on Dubai’s dayclub beaches, LV kiosks, or Mercedes’ Big Pilot Bars. These brands aim to provide personal experiences that mesmerize you, hoping to cultivate a potential future customer.

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Big Pilot Bar from Mercedes and IWC Schaffhausen

The Scarcity Strategy

The Scarcity Strategy is another effective approach where a brand intentionally limits its product supply to amplify desirability and allure. This luxury marketing strategy thrives on the principle of rarity and exclusivity, which are intrinsic to luxury. The thrill of owning something rare and exclusive appeals to Parvenus and Poseurs.

Parvenus, having recently acquired wealth, enjoy the display of status that rare luxury items provide, while Poseurs, despite not being genuinely wealthy, aspire to emulate the lifestyle and status symbols of the wealthy class

A Unique Story - Supreme

Supreme, the streetwear label turned luxury phenomenon, has brilliantly utilized this strategy, successfully blending the worlds of street culture and high-end luxury. Their unique approach of releasing products in limited “drops” has not only managed to create a frenzy of demand, but it’s also cultivated a dedicated community of brand followers. This “drop culture,” combined with high-profile collaborations, keeps the brand fresh, unpredictable, and highly desirable, a hallmark of luxury brands.

Their collaborations, which span across artists, designers, musicians, and even other brands, further amplify the brand’s desirability.

Furthermore, Supreme has also mastered the art of brand storytelling. Each item, from a skateboard deck to a box logo t-shirt, carries the DNA of the brand’s New York skater roots. This deep connection between the products and the brand’s identity has allowed Supreme to achieve an authentic luxury status that resonates with its customers.

Lastly, Supreme makes intelligent use of scarcity luxury marketing. By producing limited quantities of its products, Supreme ensures that each piece feels exclusive and rare. This heightens the desirability of their items and also leads to a secondary market where their products often sell for many times their original price.

And their website? In 2025? It’s unortodox for sure.

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Supreme website

The Collaboration Strategy

In the Collaboration Strategy, luxury brands create unique products with artists, designers, or other brands, blending creative energies while drawing in new audiences. This luxury marketing strategy, often amplified by ingenious digital marketing techniques, captivates both the Proletarian persona and a younger, more fashion-forward demographic.

A prominent example is Louis Vuitton’s collaboration with contemporary Japanese artist Yayoi Kusama. By incorporating Kusama’s iconic polka dots into their designs, Louis Vuitton bridged the worlds of high fashion and contemporary art. This allowed the brand to engage with a broader audience and also reinforced its image as a creative innovator in the luxury market.

Louis Vuitton collabroations with Yayoi Kusama, Stephen Sprouse and Cindy Sherman.

Digital Marketing Strategy Elements

The role of Instagram is crucial in the execution of this luxury marketing strategy. Luxury brands use it for revealing teaser content but also for creating interactive experiences. For instance, the use of Instagram’s Augmented Reality filters, branded hashtags, and Instagram Shopping features can turn a product release into a shared digital event, boosting the brand’s appeal. They also organize exclusive Instagram Live sessions, bringing in celebrities or designers involved in the collaboration to provide an insider’s view.

Email marketing is an essential tool in marketing for luxury brands to generate excitement and engagement around collaborations. By crafting personalized email campaigns, brands can share exclusive updates and details about upcoming collaborations, gradually building anticipation. Including customized invitations to online launch events or offering early access to pre-orders via email makes recipients feel valued and part of an exclusive group.

The brilliance of the Collaboration Strategy lies in its ability to integrate traditional luxury branding with innovative digital marketing methods, enabling brands to extend their reach while engaging consumers in unique and exciting ways.

Case Studies - Marketing for Luxury Products

Mansur Gavriel

Revolutionizing D2C (direct-to-consumer) fashion Mansur Gavriel, a New York-based fashion brand known for their minimalist handbags, disrupted the luxury fashion industry by adopting a D2C business model. Rather than relying on traditional retail channels, they created an exclusive, branded online shopping experience. They leveraged Instagram as a platform to engage with their customers, preview new products, and build a community around their brand. This innovative approach allowed them to control their narrative and create a distinct brand identity, catering especially to the Parvenu persona.

Dr. Barbara Sturm

Leveraging content marketing in luxury skincare german beauty brand Dr. Barbara Sturm differentiated itself by not only offering high-quality skincare products but also by providing valuable skincare advice and educational content. Their luxury marketing strategy, primarily executed through email marketing and Instagram stories, involves educating customers about skincare ingredients, giving skincare tips, and offering behind-the-scenes looks at product development. This content-first approach helps establish trust with customers and appeal to the Patrician persona, who values the inherent quality and expertise that the brand offers.

Smythson

Exuding British luxury Smythson, a British luxury leather goods and personalized stationery brand, uses its heritage as a key part of its luxury marketing strategy. Smythson has been in business for over 130 years, providing stationery for the British royal family and other notable figures. It frequently references its history and British roots in its marketing materials, creating a narrative of enduring quality and sophistication. Additionally, Smythson has cleverly used digital marketing to reach a global audience. Their e-commerce platform offers personalized products, enabling customers to add a personal touch to their purchases. In this way, Smythson caters to the Patrician persona who appreciates subtlety and timeless quality.

Looking Forward - The Future of Luxury Marketing

As luxury consumerism evolves with shifting societal attitudes and geopolitical movements, brands must remain flexible, incorporating lifestyle branding into their strategies to keep up with the changing times. 

Understanding these facets and adapting to these changes is the key to mastering the art of luxury marketing – a fascinating realm of desire, exclusivity, and heritage.

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