What is UGC video
User-Generated Content (UGC) videos aren’t a new phenomenon, they’ve just evolved over time. In the past, we might have called these creators brand ambassadors or influencers, but the essence has always been the same: real people sharing real experiences. UGC has been around as long as people have been talking about brands they use and like. We just didn’t labeled them as UGC videos.
UGC, or what some might also refer to as Consumer-Generated Content (CGC) or Influencer-Generated Content (IGC), essentially covers a wide range of content types. But at its core, a UGC video is a branded content that doesn’t feel like an ad. Instead, it resonates with the audience in the form of a how-to guide, a product review, or an insider look into the creator’s lifestyle. This creator could be an influencer, a brand employee, or even a loyal customer.
What sets UGC videos apart from traditional branded content is their genuine, unscripted nature. While traditional content is perfected and produced with a brand’s message in mind, UGC videos feel more like a conversation, rather than a sales pitch. This authenticity is what makes them so powerful in today’s marketing landscape, especially for lifestyle brands aiming to build deeper connections with their audience.
Youth to the People
Athletic Greens
Drunk Elephant
Why UGC Videos are Disrupting Lifestyle Branding
UGC videos solved a significant problem for emerging lifestyle brands. Over the last 5 years, video has become the most likely format to go viral on social media platforms. However, before this trend (mainly driven by the rise of TikTok), brands either had to spend a lot of money on professional video agencies or produce videos in-house, but the quality gap between their videos and those produced with professional budgets was vast.
With TikTok, creator-made content gained traction. Initially, creators made videos for themselves, but brands soon realized that these creators could make videos for them as well. Thus, the UGC format was born and now has become a mandatory element in the marketing toolkit of lifestyle brands, especially in skincare branding and the supplement categories.
How to Make UGC Video
UGC videos can be produced both professionally and amateurly, and both approaches have their unique strengths. Professional UGC video agencies, like our trusted video partners who operate across 15 countries in Europe, ensure high production values and a polished final product. These agencies know how to craft content that resonates with audiences while maintaining the brand’s image and message.
However, this doesn’t mean that amateur, home-made UGC videos are lower in quality. In fact, the charm of UGC often lies in its authenticity. Those “home-made” creator-made videos can feel more genuine and relatable to viewers, making them more impactful in many cases.
The beauty of UGC videos is that their authenticity often comes from their simplicity. When users or influencers create content in their own environments, without the gloss of professional production, it can come across as more believable and trustworthy. This raw, unfiltered style is exactly what today’s consumers are looking for, especially in lifestyle branding.
UGC Video Agency-Made Content
The growing demand for short-form video content has led to the rise of numerous professional UGC video agencies. These agencies often have thousands of young enthusiasts eager to showcase their talents in branded content on popular platforms like TikTok.
Typically, these videos are shot with professional staff, resulting in UGC-style content that is polished and fine-tuned to meet high standards.
Pros:
- Everything is managed by the agency, providing a full-service experience where you simply receive your monthly videos.
- Access to a diverse pool of actors/creators, allowing you to feature different faces in your UGC videos each month.
- Professional editing and effects ensure high-quality content.
Cons:
- More expensive, with costs being 3-4 times higher than managing individual UGC creators.
- If you like a particular creator or actor, you usually have to work with them through the agency.
UGC video shooting at one of our food clients
Creator-Made Content
You can also search for creators and use them in your videos. Typically, you’ll need UGC-specialized platforms like MiniSocial or Saral. These platforms provide the digital infrastructure to manage multiple UGC creators simultaneously.
However, in this scenario, you won’t have a creative partner to advise you on whether the UGC videos from your selected creators are effective or not. So the decision falls entirely on you. Additionally, you will need to handle product shipments to the creators and provide them with the necessary briefings.
Pros:
- Cheaper than working with an agency.
- Full control in your hands: you choose, you brief.
- The videos are likely to be more “native” to the platform since these creators often use tools like CapCut or Captions, just like the majority of TikTok users.
Cons:
- The process is time-consuming and requires your attention on a weekly basis.
- Working with creators without quality control can sometimes lead to issues.
One of our UGC content creators made pics
Case Study: Tabs Chocolate and Their UGC Strategy
Tabs Chocolate, a brand known for its aphrodisiac-infused chocolates, has seen remarkable success by focusing heavily on user-generated content (UGC) as the core of its marketing strategy. Founded in 2021, Tabs Chocolate managed to grow from zero to over 100,000 customers in its first year, largely without relying on paid advertising. Instead, the brand leveraged the power of TikTok marketing and UGC to build a strong connection with its audience.
One of the standout moments in Tabs Chocolate’s UGC journey was their collaboration with TikTok influencer Macia Wolf. A single video from this partnership garnered over 6.7 million views and 643,000 likes, translating into nearly $50,000 in sales. This is just one example of how Tabs Chocolate has effectively used UGC to drive both brand awareness and sales.
To maintain momentum, Tabs Chocolate adopted a strategic approach to community building. They created a network of content creators who continuously produced high-quality UGC aligned with the brand’s image. As a result, Tabs Chocolate achieved over 500 million views on TikTok and is on track to exceed $10 million in revenue.
Types of UGC Videos for Lifestyle Branding
Although UGC is a versatile content format, the type of content can vary significantly depending on your goals for the video. At Evolut, we often use the Omnipresence model as the foundation for our content creation. In this framework, UGC can be categorized into 5 distinct types, each serving a different purpose and adding unique value to your marketing strategy.
1. Value Videos
Value-based UGC videos are designed to educate the audience and provide them with useful information without pushing for a sale. These videos often answer common questions or offer tips related to your product or industry. This type of video builds trust and positions the brand as an authority in its niche.
Moon Juice
For instance, Moon Juice, a trendy wellness brand known for its adaptogenic supplements, frequently shares UGC videos where users explain the benefits of ingredients like ashwagandha and how they incorporate these supplements into their daily routines.
This educational approach not only builds trust but also positions Moon Juice as an expert in holistic wellness, encouraging users to engage with the brand on a deeper level.
Moon Juice value type UGC videos
2. Demonstration Videos
Demonstration UGC videos focus on showing what the product does, how to use it, and the benefits it offers. These can include unboxing videos, tutorials, or “how-to” content. For instance, a fitness brand might share UGC videos where users demonstrate how to use their equipment effectively, or a tech company might feature a user unboxing and setting up a new gadget.
Athletic Greens
Athletic Greens, the popular supplement brand frequently shares UGC videos where users demonstrate how they incorporate the Athletic Greens powder into their daily routines, whether mixing it into smoothies or simply shaking it with water.
These demonstration videos effectively showcase the product’s ease of use and highlight the benefits of a daily dose of greens, resonating with health-conscious consumers who prioritize convenience and wellness.
How-to, unboxing and benefits focused UGC videos from AG1
3. Testimonial Videos
Testimonial UGC videos involve users talking about their experiences with a product, reviewing its effectiveness, and sharing personal stories. These videos are powerful because they provide social proof and can influence potential customers by showing real people benefiting from the product.
For example, in the beauty industry, brands often use UGC testimonials where users discuss their skin transformation after using specific products, complete with before-and-after visuals.
Starface
Known for their innovative pimple patches shaped like stars, Starface frequently features UGC testimonials where customers show how these patches not only help heal acne but also make skincare fun and stylish.
Users often post videos showcasing their “before and after” experiences with Starface’s Hydro-Stars, highlighting both the effectiveness and the playful design of the product. This approach not only builds credibility but also aligns with the brand’s mission to make skincare less stigmatized and more enjoyable for younger audiences.
Starface community made testimonial UGC videos
4. Lifestyle Videos
Lifestyle UGC videos are all about depicting the lifestyle or emotions that a product can bring into a user’s life. These videos don’t just show the product; they showcase how it fits into the user’s daily routine or enhances their overall lifestyle.
For example, a luxury fashion brand might share UGC content that highlights a user’s day out, where they are dressed in the brand’s clothing, capturing the essence of sophistication and exclusivity. This type of content is especially effective in lifestyle branding, as it taps into the aspirational desires of the target audience.
Lululemon
Lululemon is a prime example of how lifestyle UGC videos can effectively reinforce a brand’s image and connect with its target audience. Known for its high-quality athletic wear, Lululemon often features UGC videos where users document their fitness routines, yoga practices, or outdoor adventures while wearing the brand’s apparel. These videos depict the lifestyle that Lululemon embodies—active, mindful, and community-oriented.
These UGC videos resonate deeply with the brand’s core audience, who see themselves as part of a larger, health-conscious community. The content is often accompanied by captions that reflect personal growth, wellness, and the pursuit of a balanced lifestyle, further enhancing the brand’s message.
Lululemon lifestyle Instagram posts and Reels
5. CTA (Call-to-Action) Videos
CTA UGC videos are focused on driving immediate action, whether that’s through exclusive offers, bundle deals, or direct calls to purchase. These videos might include discount codes, limited-time offers, or other incentives that encourage viewers to act quickly.
For instance, an online retailer could use UGC videos where users share a special discount code with their followers, prompting them to visit the website and make a purchase.
Tatcha
For a beauty brand example in the context of CTA (Call-to-Action) videos, consider Tatcha, a luxury skincare brand inspired by Japanese beauty rituals. Tatcha often features UGC videos where influencers and customers share limited-time discount codes or exclusive offers on their favorite products, such as the bestselling “The Dewy Skin Cream.” These videos usually include a direct call to action, encouraging viewers to “Shop Now” or “Use Code” to receive a special discount.
These CTA videos are highly effective because they combine the authenticity of UGC with the urgency of a limited-time offer.
Tatcha CTA TikTok videos
Leveraging UGC Video Ads for Maximum Impact
Aside from the fact that UGC videos can be an essential part of your social media content plan, don’t overlook their incredible usefulness in advertising. A well-engaged UGC video, whether used as a boosted post on Instagram or a Spark ad on TikTok, can drive significant results for your eCommerce lifestyle brand.
Nowadays, with increasingly limited time to capture your potential audience’s attention, it’s essential to convey your brand and how it can solve their problems quickly and effectively. As marketers, we used to say that ads are for grabbing people’s attention, and the landing page is tasked with converting those users.
However, with the rise of social shopping, the user journey has been transformed, and the primary or even the entire conversion process can now occur outside of the website.
In the last couple of years, we have found that UGC videos are the perfect assets for building trust and convincing users outside of our landing pages. Due to their authenticity, they are highly effective for sharing product features, testimonials, and applications in the most digestible and impactful way. Because of this, UGC content can be integrated into any social ad strategy, and when created properly, it consistently outperforms other ad types.
In this example, you can see how we integrated a UGC video into our omnipresence content strategy at a skincare client and how it outperformed all other content by far.
Professional Short-Form Video Creation
With over 1,000 videos produced monthly for 50+ active clients and a network of 1,500+ creators, we provide a scalable, cost-effective solution to meet the relentless demand for fresh, impactful content.
Our team works closely with a diverse network of UGC creators, supported by our in-house art directors and creative copywriters who crack the briefs, coordinate the creators, and ensure quality from start to finish. The result? Content that matches your brand, starring faces that click with your crowd.
Our dedicated crew is ready to travel anywhere in Europe to bring your brand’s story to life. With our video partners producing high-quality content in 15 different countries, we ensure that no matter where your brand is based, we can deliver visually stunning, culturally resonant videos.
The Future of UGC Videos in Lifestyle Branding
Looking ahead, UGC is set to play an even more crucial role in lifestyle branding. As digital marketing continues to change, UGC is leading the way. Consumers are increasingly looking for genuine and real connections with the brands they follow, and UGC videos provide a powerful way to meet these expectations.
As the digital space becomes more saturated, the authenticity of UGC will continue to be a major differentiator for brands.
The importance of social proof and community engagement will also grow, with UGC serving as a critical component in demonstrating a brand’s value through the eyes of its customers. Whether through testimonials, product demonstrations, or behind-the-scenes glimpses, UGC will remain a cornerstone of effective storytelling in lifestyle branding.